Privacy Policy (Including GDPR Notice)

Last updated: 11/12/25

Thank you for visiting our website. Your privacy is important to us. This Policy explains how we collect, use, protect, and share your information. It applies to all visitors worldwide and includes a dedicated GDPR Section for individuals in the European Economic Area (EEA), the United Kingdom (UK), and Switzerland.

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you interact with our website:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms or scheduling tools

  • Information related to inquiries or services

1.2 Automatically Collected Information

When you visit our website, certain technical data may be collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent onsite

  • Cookies and tracking technology

2. How We Use Your Information

We may use collected information to:

  • Provide, improve, and personalize our website and services

  • Respond to inquiries or messages

  • Manage appointments or communications

  • Conduct website analytics and performance monitoring

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell or rent your personal information.

3. Third-Party Services We Use

We use third-party service providers to operate our website and support our services. Some include:

Squarespace

Used for website hosting, content management, scheduling tools, and analytics.

Google Services

May include Google Workspace (email), Google Analytics (website traffic insights), and other related tools.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyze website performance

  • Track usage patterns

You can control cookies through your browser settings.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmitting information online is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

8. Your Rights (Non‑GDPR)

Depending on your location, you may have rights such as:

  • Requesting access to your information

  • Requesting corrections or updates

  • Requesting deletion of your information

  • Opting out of communications

To exercise these rights, contact us at: greg@obrienprofessional.com

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect data from children.

10. GDPR Privacy Notice (Applicable to EEA/UK/Swiss Individuals)

This section supplements the above for users in the EEA, UK, and Switzerland.

10.1 Data Controller

O'Brien Professional Services LLC
Email: greg@obrienprofessional.com

10.2 Legal Bases for Processing

We may process your personal data based on:

  • Consent (e.g., submitting forms)

  • Contract performance (e.g., scheduling or receiving services)

  • Legitimate interests (e.g., website improvement)

  • Legal obligations

10.3 Your GDPR Rights

If you are in the EEA, UK, or Switzerland, you have the following rights:

  • Access your personal data

  • Rectification of inaccurate data

  • Erasure ("right to be forgotten")

  • Restriction of processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time

To exercise these rights, contact us at the email above.

10.4 International Transfers

Your data may be transferred outside the EEA/UK. When this occurs, we use approved safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Equivalent GDPR‑compliant measures

10.5 Automated Decision-Making

We do not use automated decision-making or profiling that produces significant effects.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

O’Brien Professional Services LLC
Email: greg@obrienprofessional.com
Website: https://obrienprofessional.com